Privacy Policy for Pure Leasing Central

Introduction

At Pure Leasing Central (“we”, “us”, “our”), we provide real estate services including sales, projects and property management.

We are committed to protecting your privacy and handling your personal information with care, integrity and transparency. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which regulate how personal information is collected, used and disclosed in Australia.

This Privacy Policy explains:

  • What personal information we collect
  • Why we collect it
  • How we collect and use it
  • When we may disclose it
  • Your rights to access and correct your information
  • How we protect your information
  • How you can raise a privacy concern

We may update this Privacy Policy from time to time. Any changes will be published on our website.

Scope

This Privacy Policy applies to all personal information collected by or provided to Pure Leasing Central.

It applies to employees, independent contractors, job applicants, clients, suppliers and any individual who provides us with personal information in any form.

Anyone acting on our behalf must comply with this policy when handling personal information.

What is Personal Information?

Personal information is information or an opinion that identifies you or could reasonably identify you.

This includes information that is true or not, and whether recorded in material form or not. It may be collected directly from you or provided to us by another party.

Why We Collect Personal Information

We collect personal information so we can operate effectively, lawfully and deliver the services you expect from us. This includes:

  • Carrying out our real estate functions and activities
  • Providing the products and services you request
  • Communicating with you clearly and efficiently
  • Managing administration, billing and debt collection
  • Personalising your experience with us
  • Reviewing and improving our services
  • Marketing products and services we believe may interest you
  • Considering job applications and employment matters
  • Receiving services from you or your organisation

We may also collect, use or disclose personal information where you have consented, or where required or authorised by law.

What Personal Information We Collect

We only collect personal information that is reasonably necessary for our functions and activities. The type of information we collect depends on your relationship with us.

If you are a job applicant

We may collect details such as your:

  • Name and contact details
  • Address
  • Resume and employment history
  • References
  • Qualifications
  • Medical history
  • Emergency contact details
  • Taxation and payment information

If you are a client or customer

We may collect:

  • Name and contact details
  • Address
  • Age and gender
  • Bank account details

If you are a supplier

We may collect:

  • Name and contact details
  • Business and billing information
  • Records relating to goods and services supplied

Sensitive Information

Sensitive information includes information about racial or ethnic origin, political or religious beliefs, union membership, sexual orientation, criminal record, health or genetic information.

We will only collect sensitive information where:

  • You consent; and
  • It is reasonably necessary for our functions.

If at any time you feel the information we request is not something you wish to provide, please let us know.

Employee Records

This Privacy Policy does not apply to employee records.

An employee record relates directly to the employment relationship and may include information about engagement, training, performance, disciplinary matters, resignation, termination and health information.

How We Collect Personal Information

We collect personal information by lawful and fair means and, wherever practical, directly from you.

We may collect information through:

  • Application forms
  • Emails and written correspondence
  • Phone calls
  • In-person meetings
  • Contracts and transactions
  • Business cards
  • Our website
  • Surveillance cameras
  • Communication technologies
  • Publicly available sources (such as directories, the internet and social media)
  • Third parties

If we receive unsolicited personal information, we will determine whether we are permitted to keep it under the APPs. If not, we will destroy or de-identify it where lawful and practicable.

How We Use Your Personal Information

We only use or disclose personal information for purposes related to those outlined above, unless:

  • You have provided consent; or
  • We are required or authorised by law.

We will not use your personal information for purposes you would not reasonably expect.

Sensitive information will not be disclosed without your consent, unless required by law.

Direct Marketing

We may use your personal information (excluding sensitive information) to inform you about services or opportunities we believe may interest you.

We will only use sensitive information for marketing purposes if you have provided consent.

You can opt out of marketing communications at any time by contacting our Privacy Officer at admin@pureleasing.com.au or by unsubscribing via our website where available.

If You Choose Not to Provide Information

You are not obligated to provide personal information.

Where possible, we may allow you to interact with us anonymously or using a pseudonym. However, we may require identification where:

  • Required by law; or
  • It is impracticable to provide services without confirming your identity (for example, bidding at auction).

Choosing not to provide certain information may impact our ability to provide services to you.

When We Disclose Personal Information

We may disclose your personal information:

  • For the purposes for which it was collected
  • To related entities
  • To contracted service providers
  • Where required by law

Before disclosing personal information to a third party, we take reasonable steps to ensure they comply with the Australian Privacy Principles.

Overseas Disclosure

We may disclose personal information to overseas recipients.

Before doing so, we take reasonable steps to ensure those recipients comply with the Australian Privacy Principles.

Overseas recipients are likely to be located in:

  • The Philippines

Access to Your Personal Information

You may request access to personal information we hold about you by writing to our Privacy Officer.

We will respond within a reasonable time. A fee may apply to cover administrative costs.

If we refuse access, we will provide written reasons and information about how you can lodge a complaint.

Correction of Personal Information

If you believe your personal information is inaccurate, incomplete, outdated, irrelevant or misleading, you may request correction in writing.

We will respond within a reasonable time.

If we refuse to correct the information, we will provide written reasons and explain how you may make a complaint.

If we have previously disclosed incorrect information to a third party, and you request it, we will take reasonable steps to notify them of the correction where lawful and practicable.

Security and Integrity

We take reasonable steps to ensure personal information we collect, use or disclose is accurate, up-to-date and complete.

We also take reasonable steps to protect personal information from:

  • Misuse
  • Interference
  • Loss
  • Unauthorised access
  • Modification
  • Disclosure

Where personal information is no longer required and we are not legally required to retain it, we will securely destroy or de-identify it.

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint in writing with our Privacy Officer.

We will respond within a reasonable time and manage your complaint in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

Privacy Officer Contact Details

Telephone: (08) 9388 3111

Email: admin@pureleasing.com.au

Post: PO Box 47, SUBIACO WA 6904